This article is an active list of known and fixed issues affecting Typefi Writer users. Not all issues are necessarily posted here, but we'll do our best to update this article in a timely manner.
For information about Typefi support for third-party applications, see Typefi product support lifecycle.
If you are experiencing an issue with Typefi Writer that is not documented here, please contact us.
Known issues
| Issue | Workaround |
|---|---|
| In some environments, Typefi Writer and Microsoft Word may not correctly identify Excel elements within a Word document. As a result, you may not be able to edit Excel elements. | To edit Excel elements:
|
| Microsoft Word automatically translates the names of its built-in styles (for example, English: Heading 1 → Spanish: Título 1) based on the display language setting (File → Options → Language → Display Language), which causes Writer to omit these styles if the translated style name differs from the name used in your Adobe InDesign template. | Rename your InDesign styles to match the translated equivalents for all built-in Microsoft Word styles. |
| Text effects (Outline, Shadow, Reflection, or Glow) are not preserved when converting to Content XML. | Create a character style in the InDesign template. |
| When publishing a document with Track Changes turned on, all Typefi Field codes appear as changed, even though the Field Codes weren't changed. | Turn Track Changes off before publishing a job. |
| If Create InDesign document uses InDesign Server 2020 or 2021, you cannot insert a video Element and publish it. If you try to publish a document with a video Element, you get this error message: Error: Request failed because the underlying functionality is no longer available in the current version of the application. This error occurs because Adobe now blocks Flash content from running. | There is no workaround at this time. |
| When publishing a subset of your Sections, only the last Section is published. | We apologise for the inconvenience. This issue will be addressed in a future version of Typefi Writer. |
| Copying and pasting a Typefi component may cause issues with the Content XML IDs. | We apologise for the inconvenience. This issue will be addressed in a future version of Typefi Writer. |
| When opening a Typefi Writer document, you see a ‘Macros have been disabled’ security warning in a yellow message bar. | This security warning appears because our digital signature certificate expired on 8 August 2021. As a temporary workaround, click Enable Content in the yellow message bar. For more information, see this help article. |
Fixed issues
This table lists recent fixed issues. All fixed issues can be found in the release notes.
| Issue | Fix version |
|---|---|
| Long filenames are not visible when editing an Image, Audio, or Video Element via the Edit Element dialogue. | Typefi Writer 8.7.1 |
| When editing an Element Field, the Edit Element dialogue is empty. | Typefi Writer 8.7.1 |
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