Typefi Writer known issues – Typefi Support

This article is an active list of known issues affecting Typefi Writer users. Not all issues are necessarily posted here, but we'll do our best to update this article in a timely manner.

For information about Typefi support for third-party applications, see Typefi product support lifecycle.

If you are experiencing an issue with Typefi Writer that is not documented here, please contact us.

Issue	Workaround
In some environments, Typefi Writer and Microsoft Word may not correctly identify Excel elements within a Word document. As a result, you may not be able to edit Excel elements.	To edit Excel elements: Create a new local user. Sign in to the new account. Open your document again in Microsoft Word and sign in to Typefi. You should now be able to edit the Excel elements. For more information, see this help article.
Microsoft Word automatically translates the names of its built-in styles (for example, English: Heading 1 → Spanish: Título 1) based on the display language setting (File → Options → Language → Display Language), which causes Writer to omit these styles if the translated style name differs from the name used in your Adobe InDesign template.	Rename your InDesign styles to match the translated equivalents for all built-in Microsoft Word styles.
Text effects (Outline, Shadow, Reflection, or Glow) are not preserved when converting to Content XML.	Create a character style in the InDesign template.
When editing an Element Field, the Edit Element dialogue is empty.	Delete and re-insert the Element—when you re-insert the Element, set the Element Field value.
When editing an Image, Audio, or Video Element via the Edit Element dialogue, long filenames are not clearly visible.	Place your cursor in the field and scroll to the left to see the full filename and path.
When publishing a job with Track Changes turned on, all Typefi Field codes appear as changed, even though the Field Codes weren't changed.	Turn Track Changes off before publishing a job.
If Create InDesign document uses InDesign Server 2020 or 2021, you cannot insert a video Element and publish it. If you try to publish a document with a video Element, you get this error message: Error: Request failed because the underlying functionality is no longer available in the current version of the application. This error occurs because Adobe now blocks Flash content from running.	There is no workaround at this time.

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