We actively maintain and update this article with ongoing known issues that impact Typefi Server users. Our goal is to ensure that you have the most up-to-date information.
If you are experiencing an issue with Typefi Server that is not documented here, please contact us.
For information about Typefi support for third-party applications, see Typefi product support.
| Issue | Workaround |
|---|---|
|
In Files, you can only check out one file at a time, even if multiple files are selected. |
We are working to resolve this issue. Meanwhile, you can select and check out each file individually. |
| In Trash, the Empty button remains deactivated when a file is first selected and then deselected. | We are working to resolve this issue. In the meantime, a workaround is to refresh the browser page. |
| When Oxygen XML Web Author is enabled, uploading files through the FTP workflow action results in failed jobs and a “connection timed out” error. |
There is no workaround at this time. |
| When attempting to add a comment about the current version of a file in Oxygen XML Web Author, the dialog fails to open. | There is no workaround at this time; a generic comment with the date and time will be added. |
In File Details, if you try to create new .dita or .ditamap file versions manually, the New Version button fails to open a dialog that enables you to select a file. |
We are working to resolve this issue. In the meantime, you can duplicate .dita or .ditamap files. |
Adding commas to a filename (for example T-,,,{field:title_example}.indd) may lead to an undesired output filename. |
We are investigating if commas can be supported in filenames. In the meantime, we recommend avoiding using commas in filenames. |
| There are problems viewing or accessing parts of your Typefi Server or the latest files. | Change your browser settings, refresh the page, or clear the browser cache or cookies. For more information, see Troubleshoot your browser. |
| Output files do not have images in workflows that include the DAISY or EPUB plug-in. | Typefi only supports ImageMagick 6.9 for Windows and macOS. Follow the workaround in this article. |
| The page scrolls up instead of showing a confirmation dialog when restoring a file from the Trash or downloading a workflow. | This issue only happens in Safari version 13 or earlier. Update Safari to version 14 or later. |
| You see this warning message when adding an Adobe InDesign engine to Typefi Server for Desktop on macOS: "bash" wants access to control "Adobe InDesign 2021". Allowing control will provide access to documents and data in "Adobe InDesign 2021", and to perform actions within that app. | Click OK in the warning dialog to give Typefi Desktop permanent access to InDesign desktop. For more information, see this article. |
| When you attempt to publish from Writer, the Print Manager flags a missing field; then, Logs do not display an error or warning message to show that an output file fails to generate. | We are working on a new release to fix this issue and are aiming to make this available quickly. |
Fixed issues
This table lists recently fixed issues. All fixed issues can be found in the release notes.
| Issue | Fix version |
|---|---|
In workflow actions, when choosing multiple inputs or resources by clicking on filenames, the leading / is omitted from the filepaths, which causes the engine to search for files in the wrong path (Jobs > Jobs folder) instead of the /root directory and results in missing content in the output. |
Typefi Server 8.12 |
Typefi Writer users who try to attach or update an affected workflow from Typefi Server v8.10 cannot attach or update those workflows and instead encounter an error:Unexpected character encountered while parsing value: <, Path ", line 0 position 0. Server File.JsonTSS.
|
Typefi Server 8.11 |
| New workflows created in new folders may sometimes not save in a Firefox or Chrome browser environment. This problem occurs when you attempt to click the back button → Save, but the workflow does not save. | Typefi Server 8.10 |
| Typefi Server 8.10 | |
| Typing characters that correspond to keyboard shortcuts in an action with Password fields (like the FTP or Email actions) causes those keyboard shortcuts to be triggered. | Typefi Server 8.8 |
|
Typefi Server can now be licensed on Mac computers with Apple silicon running macOS Monterey. |
Typefi Server 8.7.4 |
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