Typefi product support lifecycle

Every Typefi product has a lifecycle. The lifecycle begins when a product is released and ends when it is no longer supported. Typefi provides a minimum of two years of product support from our general availability date.

What does end of life mean?

End of life means that Typefi no longer provides technical support, including product or security updates, for all derivatives of a product or product version (that is, localised versions, minor upgrades, operating systems, or dot and double-dot releases).

What should I do now?

You may continue to use Typefi products after they are no longer supported, but Typefi will no longer provide updates or address any existing bugs or security issues in the software. Because of this, it is strongly recommended that you update to the latest versions. This will ensure that you benefit from all new functional enhancements and security updates, in addition to support for newer operating systems. Technical support for End of Life products is also discontinued.

Notices

Adobe Creative Cloud notices

Adobe updates and adds new features to the Creative Cloud on an ongoing basis. Both because previous versions are uninstalled by default and because Creative Cloud updates may break compatibility with Typefi, we recommend disabling or deselecting both Auto-updates and Remove older versions for Adobe InDesign. For more information, see Update Creative Cloud apps.

In May 2019, Adobe announced changes to Creative Cloud download availability that limited direct download access to the two most recent major versions of Creative Cloud apps. Concurrent with this change, Adobe either recommends or requires your operating system to be no earlier than two versions back.

For more information, see: InDesign system requirements, InDesign Server system requirements, and Do my Adobe apps work in macOS Catalina 10.15?.

Microsoft Office compatibility

One of the benefits of Microsoft 365 is that Microsoft provides new features for Microsoft apps regularly. The schedule for these updates depends on your selected update channel. Typefi only certifies Writer compatibility with the Semi-Annual Enterprise Channel. While the Current Channel delivers new or updated features and security and non-security updates at least once each month, these releases are only supported by Microsoft until the next monthly channel release is available and may break compatibility with line-of-business applications like Typefi Writer. For these reasons, Typefi strongly recommends selecting the Semi-Annual Enterprise Channel, which also delivers new or updated features and security and non-security updates, but on a slower schedule of two updates (in January and July) each year. For more information about the channel releases for Microsoft 365 Apps, see Overview of update channels for Microsoft 365 Apps.

To change to the Semi-Annual Enterprise Channel, do the following:

1. Run Command Prompt (cmd) as Administrator.
2. Enter the following commands:

   cd "\Program Files\Common Files\Microsoft Shared\ClickToRun"
   OfficeC2RClient.exe /changesetting Channel=Deferred
   OfficeC2RClient.exe /update user
   exit
   

3. Wait for the updates to download and install.

Switching to OpenJDK

Oracle has announced that Oracle JDK 8 builds released after January 2019 cease to be free for commercial use. As an alternative, Oracle has an open-source Java available named OpenJDK. With Java 11, Oracle will be providing functionally identical JDK builds to both the commercially licensed Oracle JDK and the open-source OpenJDK.

While we bundle Oracle OpenJDK with our Windows installations, customers running macOS or those who run custom Apache Tomcat installations may find the following distributions favourable:

Typefi 8.7 and later require OpenJDK 11. Please download version 11 of the distribution, even if newer versions are available.

• Amazon Corretto is a no-cost, multi-platform, production-ready distribution of OpenJDK. Corretto comes with long-term support that will include performance enhancements and security fixes. Typefi runs Corretto internally on production services, and Corretto is certified as compatible with the Java SE standard.
• AdoptOpenJDK provides prebuilt OpenJDK binaries from a fully open-source set of build scripts and infrastructure. Supported platforms include Linux, macOS, Solaris, ARM, and Windows.
• Oracle OpenJDK is what Typefi builds and packages with our Windows installers. Oracle intends to continue to support open-source and open standards through the distribution of OpenJDK. Although binaries for Linux are available readily, macOS and Windows distributions require assembly.

Linux support statement

Typefi will provide installation support for distributions based on the Linux 2.6 kernel or later to customers with Gold or Platinum Support Agreements.