When you encounter an error in the Typefi Server log that states, 'We encountered a problem validating the CXML' this typically means there is an issue with the transformation.
Transformations convert data from one format to another, such as DOCX to CXML, XML to CXML, or CXML to CXML using an XSLT transform.
These errors often occur when the structure of the source data doesn't match the expected structure or includes elements that haven't been configured in the transform.
Next steps
- If you use Typefi Writer and have a DOCX to CXML transform, or if the Typefi team manages your external XML transforms, please submit a support request. Our team will investigate and help resolve the issue.
- If you manager your own CXML transforms, review the CXML specifications and adjust your transform as needed. If you need further assistance, don't hesitate to reach out—we're happy to help!
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