Support and Troubleshooting

Typefi product support

• Typefi latest releases
• Typefi product support lifecycle
• Typefi system requirements
• Obsolete and discontinued products

My Typefi

• Introducing My Typefi
• My Typefi release notes
• My Typefi FAQ

Typefi Support

• Submit a support request
• Reset my Typefi password and manage credentials
• Sign in to Typefi Support
• Prioritise your tickets
• Add CCs to your tickets
• Sign in to the Typefi FTP

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Compatibility

• Typefi compatibility with InDesign 2025
• Typefi compatibility with InDesign 2024
• Typefi compatibility with InDesign 2023
• Typefi compatibility with InDesign 2022
• Typefi compatibility with Apple silicon
• Typefi compatibility with Google Docs

Security

• Security and compliance
• Typefi Server is not affected by Spring4Shell
• Typefi FAQ for Apache Log4j vulnerabilities

Troubleshooting

• Known issues
• About hotfixes
• Unable to install Designer or InDesign plug-ins (macOS)

Equations and MathML

• About Typefi and equations
• Install and license movemen MathTools
• What is MathML?
• Typefi workflows and MathTools
• Tips and tricks for making your equations look just right
• Break and horizontally align MathML equations