Support and Troubleshooting

About Typefi Support

• Typefi product support lifecycle
• Trialing a new production environment
• How quickly will Typefi respond to my support request?
• I'm sure I saw an article in Typefi Support, but now I can't find it!

Using Typefi Support

• Submit a support request
• Sign in to Typefi Support
• Prioritise your tickets
• Adding CCs to your tickets
• Access the Typefi FTP
• Closing tickets

See all 8 articles

Troubleshooting

• Unable to install Designer or InDesign plug-ins (macOS)

MathML

• What is MathML?
• What is MathTools?
• How does MathTools fit into a Typefi workflow?
• Everything you need to know about installing, licensing, and updating movemen MathTools
• Tips and tricks for making your equations look just right
• Break and horizontally align MathML equations