Managing or cancelling your subscription

If you have received an email notification about an upcoming subscription billing and you want to cancel your subscription, want to print a copy of your original receipt, update your billing information, or update the email address associated with your order, follow these simple steps:

1. Go to https://store.esellerate.net/Store/Support/
2. Enter both your email address and order number* (your order number begins with ST and includes several numbers), and then click Submit

* If you don't know your order number and can't find your original Order Confirmation email (from esellerate@typefi.com), enter your email address and click E-mail Order History instead.

If you need assistance, please reach out with whatever information you have that can help us look up your order for you.