If you have received an email notification about an upcoming subscription billing and you want to cancel your subscription, want to print a copy of your original receipt, update your billing information, or update the email address associated with your order, follow these simple steps:
- Go to https://store.esellerate.net/Store/Support/
- Enter both your email address and order number* (your order number begins with
STand includes several numbers), and then click Submit
* If you don't know your order number and can't find your original Order Confirmation email (from firstname.lastname@example.org), enter your email address and click E-mail Order History instead.
If you need assistance, please reach out with whatever information you have that can help us look up your order for you.