My InDesign workflow job ran successfully but the output is missing

Karl J.
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17 January 2017

Issue

An invalid setting in the Filestore.properties file can cause InDesign jobs to produce no output even though the job appears to have run successfully. You may also observe a JavaScript error 54 in the InDesign Server log, for example:

Error Number: 54
Error String: Uncaught JavaScript exception: Could not open log file (D:/FilestoreHello World/PDF from INDD/2017-08-27 23.32.45/logs/01 Export to PDF.log).

Background

The following conditions can cause this behavior to occur:

  • The value entered for your InDesign Server (go to Admin → InDesign → Filestore Path) does not match or resolve to the value entered for Admin → Filestore → Folder (for example, a trailing slash appended to Filestore → Folder will trigger this behavior)
  • You are running a job that includes an InDesign workflow action

Solution

  1. Log into Typefi as an administrator
  2. Verify that the Admin → Filestore → Folder path and your InDesign → Filestore Path values match or resolve to the same directory
  3. Click Save

Or

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